Difficult Conversations: How To Discuss What Matters Most Sheila Heen Penguin Books Ltd Αγγλικά Βιβλία Economics Business & Finance And Management

What Is A Difficult Conversation? Asking For Pay Rise Saying \ No\ To Your Boss Or Spouse Confronting Friend Neighbour Favour Apologizing We All Have Conversations That Dread And Find Unpleasant But Can Develop The Skills Make Such Situations Less Stressful More Productive? Based On Fifteen Years Of Research Consultations With Thousands People Pinpoints Works Use This Ground-Breaking Step-By-Step Book Turnyour Into Positive Problem-Solving Experiences Σελίδες: 272 Διαστάσεις: 13X13Cm