Employees First Customers Second: Turning Conventional Management Upside Down Vineet Nayar Harvard Business Review Press Αγγλικά Βιβλία Economics &

More Than 100 000 Copies Sold One Small Idea Can Ignite A Revolution Just As Single Matchstick Start Fire Such Idea--Putting Employees First And Customers Second--Sparked At Hcl Technologies The It Services Giant In This Candid Personal Account Vineet Nayar--Hclt\ S Celebrated Ceo--Recounts How He Defied Conventional Wisdom That Companies Must Put Then Turned Hierarchical Pyramid Upside Down By Making Management Accountable To Not Other Way Around Doing So Nayar Fired Imagination Of Both Set Hclt On Journey Transformation Has Made Fastest-Growing Profitable Global According Businessweek Twenty Most Influential World Chapter Recounts Exciting His Team Implemented Employee Philosophy By: * Creating Sense Urgency Enabling See Truth Company\ Current State Well Feel \ Romance\ Its Possible Future Culture Trust Pushing Envelope Transparency Communication Information Sharing Inverting Organizational Hierarchy Functions Value Zone Unlocking Potential Fostering An Entrepreneurial Mind-Set Decentralizing Decision Transferring Ownership Change\ Refreshingly Honest Practical Book Offers Valuable Insights For Managers Seeking Realize Their Aspirations Grow Faster Become Self-Propelled Engines Change Σελίδες: 208 Διαστάσεις: 13 9X13 9Cm