Recognizing Public Value Mark H Moore Harvard University Press Αγγλικά Βιβλία Economics Business & Finance And Management

Mark H Moore’s Now Classic Creating Public Value Offered Advice To Managers About How Create But That Book Left A Key Question Unresolved: Could One Recognize (In An Accounting Sense) When Had Been Created? Here Moore Closes The Gap By Setting Forth Philosophy Of Performance Measurement Will Help Name Observe And Sometimes Count They Produce Whether In Education Health Safety Crime Prevention Housing Or Other Areas Blending Case Studies With Theory He Argues Private Sector Models Built On Customer Satisfaction Bottom Line Cannot Be Transferred Government Agencies Account (Pva) Which Develops As Alternative Outlines Values Citizens Want See Produced Reflected Agency Operations These Include Achievement Collectively Defined Missions Fairness Operate Clients Stake-Holders Strategic Also Have Imagine Execute Strategies Sustain Increase Into Future Task Offers Scorecard Focuses Actions Necessary Build Legitimacy Support For Envisioned Innovations Made Existing Operational Capacity Using His Evaluates Real-World Management Such Former D C Mayor Anthony Williams Nypd Commissioner William Bratton Minnesota Department Revenue John James Σελίδες: 496 Έτος Έκδοσης: 0215 Διαστάσεις: 15 6X15 6Cm